Refund Policy

This Refund Policy explains how refunds work for Booklens paid plans and early Pro Weekly PDF payments. Booklens is operated by DeepSight.

1. Free plan

The free plan does not require payment and is not eligible for refunds.

2. Pro Weekly PDF refunds

During the early launch period, Pro Weekly PDF access may be paid through PayPal and activated automatically when payment confirmation is received. If you are not satisfied, you may request a refund within 14 days of the initial payment. We will review the request and process eligible refunds through the original payment method where possible.

3. Renewal payments

If an automated subscription provider is enabled later, you can cancel future renewals according to that provider's process. Refund rights for renewal payments will be handled according to applicable law, payment provider requirements, and this policy.

4. AI generation failures

If a paid generation fails because of a technical issue and no usable report is delivered, contact us. We may restore usage credit, regenerate the report, or issue a refund depending on the situation.

5. Abuse and misuse

Refunds may be refused for misuse, abuse, policy violations, or excessive use inconsistent with the intended service.

6. Contact

To request a refund, email jasonwung921222@gmail.com with your account email, order information, and reason for the request.